< Patients – Harley Street Medical Centre
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We pride ourselves in putting our patients and their needs first. Patient experience and satisfaction is of utmost importance to us as we strive to provide high-quality personalised care.

We are pleased to announce that following our 2017 Patient Satisfaction Survey, we achieved 99.5% patient satisfaction with our patients stating they would be very likely to recommend our services to their friends and family.

Patient Guides

For information on what to expect before and after your appointment please click below.

Patient Testimonials

The clinical staff were amazing. They talked me through the procedure and helped me relax. They alleviated my anxiety and allowed me to face my fears... I am so grateful for their kindness and care.

Usually I'm extremely panicky regarding MRI scans due to enclosure in tunnel, however, my experience in the Open MRI put me totally at ease. Would love to use again if I ever needed one.

The consultant and nursing team were incredibly kind, supportive, empathetic, helpful and professional. They could not have done more to help me deal with what is a rather traumatic experience for me.

From booking to scanning, the whole process was efficient. I would happily visit again and recommend to my friends and family.

The service I received was more than exceptional and the radiology team went out of their way to ensure my needs were met.

As a claustrophobic patient, my first experience in an Open MRI eased my anxiety by the helpful staff and accessibility offered.

Booking was simple and pain free. Really helpful and friendly imaging team. They made me feel welcome and informed of what to expect from a MRI scan. All round fantastic experience.

It was great to have ultrasound and x-ray scanning all in the same place, on the appointment day. Very efficient service.

I've been working in the NHS for 11 years and I can confidently say that I have not yet come across two people (radiographers) who see patients as real people instead of a number - we need more people like them

If I needed to have another scan, I don't think I would have as much anxiety as I have done thanks to your team, and that is a huge deal